A grievance (a complaint) against a player or team alleging a violation during local league competition must be filed with the in writing by the captain of the team before the next scheduled match involving the player or team or within 24 hours after the end of the season, whichever occurs first.

The applicable USTA Regulations:

2.02A(5)  A complaint against an individual or team may only be filed by (a) the team captain of the team who has competed in the match where the alleged violation occurred, (b) a league coordinator or (c) a member of a championships committee.
2.02B  Local League Procedures.
   2.02B(1)  All complaints alleging a violation by an individual or team during local league competition shall be filed in writing with the Local or District League Coordinator or designee having jurisdiction  The complaint must be filed prior to the commencement of the next team match in that flight involving such individual or team, or within twenty-four hours after the end of local league play, whichever occurs first.
   2.02B(2)  Upon receipt of the complaint, the Local or District League Coordinator or designee shall immediately send a copy to the chairman of the appropriate League Grievance Committee and to the party(ies) against whom the complaint has been filed.
   2.02B(3)  A  complaint regarding failure to meet eligibility may be filed by a team captain, league coordinator or  member of a championship committee at any time.  
    2.02B(3)a  For eligibility matters of simple fact (e.g. age, USTA membership, TennisLink registration) a USTA League coordinator may declare a player ineligible and disqualify that player without filing a grievance.  (See 1.04, 1.11, 3.01C, 3.01D, 4.01, 5.01C, 5.01D, 6.01C and 6.01D)
    2.02B(3)b  All other complaints must go to the appropriate league grievance committee.
 

Instructions
In your grievance:

1. Identify yourself. Give your name and daytime phone number.
2. Identify your team by name, gender, level and flight (if applicable).
3. Identify the person or team filed against. Give the captain’s name and e-mail address (if known).
4. Identify the player or players (if applicable).
5. Give the date of the match (if applicable).
6. The body of your grievance should include a complete statement of the issue or incident from which the grievance arises.

Grievance appeals may be e-mailed to the grievance appeal committee chairperson. See Local League Rules for the members of the grievance committee and grievance appeal committee.

Fair Play Grievance
If a player self-rates two or more levels below his or her actual skill level or a team condones such behavior, you may file a Fair Play Grievance.

Fair Play Grievances must include proof of the violation and should be filed with our . Fair Play Grievances are handled by the Section Grievance Committee, which has jurisdiction to disqualify, suspend from league play or impose other league sanctions.

Grievance Process

1. The captain of the team who has competed in the match where the alleged violation occurred files a complaint in writing with the Local League Coordinator before the next scheduled match or within 24 hours of the end of the season, whichever occurs first.
2. The Local League Coordinator forwards the grievance to the appropriate Grievance Committee chairperson.
3. The Grievance Committee’s chairperson notifies all parties involved (captains, etc.).
4. The Grievance Committee’s chairperson calls a meeting of committee and invites the parties involved.
5. The Grievance Committee listens to both sides.
6. The Grievance Committee makes a decision.
7. The Grievance Committee’s chairperson mails the decision to all parties involved.
8. The appeal is dropped or you may appeal the decision to Appeals Committee.

Grievance Appeals Process

If the Grievance Committee held a hearing, the Appeals Committee will not hear your grievance. You are allowed only one hearing.

A hearing is where the parties appear in person before a committee. If you appeared in person before the Grievance Committee, you cannot request a hearing with the Appeals Committee. The Appeals Committee instead reviews any documents and the Grievance Committee’s findings, and makes a decision. If the Grievance Committee did not hold a hearing, either party may request one with the Appeals Committee.

The Appeals Committee can uphold or overturn the Grievance Committee’s decision.

If the Appeals Committee upholds the Grievance Committee’s decision, your case is dropped. You have no recourse but to accept the decision.